The most common concern in relation to contactless ordering is the impact it will have on venue’s face-to-face customer interactions. Offering access to a contactless ordering platform like MyTab will not take away from your venue’s face-to-face customer service for many reasons. Firstly, customers who want to order from staff or ask questions will still line up to speak to a staff member. Additionally, MyTab’s service type options (Table Service or Pick up/Collect) are only contactless when a customer is placing an order, your venue can maintain a positive face-to face interaction when the customer comes to collect their order or when their order is delivered to their table. MyTab merely introduces a greater variety of ways for venues to meet the ever changing needs of their customers.
October 03, 2022