MyTab is built to adapt to your venue and our system is customised and individualised to meet your venue’s specific needs. If you have a small venue, MyTab is an excellent resource that will help you to maximise your efficiency as a business. MyTab’s contactless payment system allows you to optimise your physical, financial and mental space so that you can focus on what’s most important: your customers!

1. Physical Space

The space required to integrate MyTab is minimal: only one ipad is needed if your venue is short on bench space. Most small venues place the MyTab iPad next to their current Point-of-Sale (POS) system for convenience of staff. 

MyTab’s system is designed to be paperless and is the perfect no-fuss solution to add to your current POS set-up. MyTab has an automatic notification sound when an order is placed by a customer, so you don’t have to worry about missing it. There is no need to integrate MyTab with your docket printers unless desired. MyTab can be integrated with existing or new specific EPSON docket printers. 

MyTab is an IOS and Android application and does not require you to purchase technology or hardware for your customers to access our app. There is no need for you to mount anything to your tables, as your customers will use their own mobile phones to place orders. This allows you to be free from needing to purchase, maintain, clean and charge third party hardware, whilst still being able to provide your customers with a convenient contactless ordering platform.

In addition to this, MyTab provides all desired marketing materials initially; including (but not limited to) posters, coasters, table cards, waterproof stickers for tables and takeaway coffee cups. 

2. Financial Space

MyTab’s value is to increase economic empowerment for your venue, that is why we do not charge any lock-in contracts, sign-up fees or commission fees, unlike other ordering platforms.

MyTab uses Stripe as our merchant payment platform. You can read more about Stripe here. Your Stripe venue payouts are processed instantly, however may take 3-4 business days to clear into your nominated bank account. All financial data can be exported from Stripe into your accounting software for ease of access and processing.

3. Mental Space

Customer and venue satisfaction is our top priority, so you can rest easy knowing that we are here to support you. MyTab currently has a five-star rating on the app store with our customer and venue service support available from 7am - 7pm AWST Monday - Friday. Our venue support team are able to create and edit your venue’s account, create your venue’s menu and upload product images at your discretion for a seamless start. MyTab also provides in-house training for your staff to ensure complete confidence when using MyTab.  Email us here and a representative will be in touch to assist you and answer any of your questions.

Whether you're just starting or have been open for a while, MyTab will grow with your venue and we will be here to support you every step of the way!

September 20, 2022 — Eliza Greene