MyTab is designed to adapt to your venue and can be customised and individualised to meet your venue’s specific needs. MyTab’s system allows you increased control over the operations of your venue so that you can focus on what is most important: your customers!

1. Order Management

MyTab integrates seamlessly into your business: only one iPad is necessary to utilise the system. However, depending on your business needs, MyTab’s system is able to scale to the size of any venue. There is the ability to utilise as many iPad’s as required and these screens can be set up to receive different types of orders available at your venue. By separating and organising where MyTab orders appear on your venue’s iPads, you are able to allow efficiency and transparency for your bar staff and kitchen staff.

While MyTab can be paperless, most large venues require MyTab to integrate with docket printer/s. MyTab offers the option to integrate with specific new/existing EPSON docket printers. Some large venues integrate with their existing printers whilst others purchase new EPSON printers to have MyTab orders print separately to their POS orders. There is no limit on how many docket printers you can connect to your MyTab venue account and each printer can connect to separate subheadings on your MyTab menu.

2. Financial Clarity

MyTab is here to increase economic empowerment for your venue. That is why the core base of our app is free from lock-in contracts, sign up fees and commission fees. All MyTab Premium+ features are extremely cost efficient, and these features are added to the core functionality of MyTab for increased venue and staff convenience. 

MyTab is both an IOS and Android application and therefore, does not require you to purchase technology or hardware for your customers to access our app. There is no need to mount anything to your tables; the customers use their mobiles to place orders. You don’t need to purchase, maintain, clean or charge third party hardware in order to provide your customers with a contactless ordering platform. In addition to this, MyTab will initially provide all desired marketing materials: posters, coasters, table cards and waterproof stickers, to help make the set-up seamless. 

MyTab uses Stripe as our merchant payment platform. You can read more about Stripe here. Your Stripe venue payouts are processed instantly, however may take 3-4 business days to clear into your nominated bank account. All financial data can be exported from Stripe into your accounting software for ease of access and processing. 

3. Mental Control

Customer and venue satisfaction is our top priority, so you can rest easy knowing that we are here to support you! MyTab currently has a five-star rating on the app store with our customer service support available from 7am - 7pm AWST Monday - Friday. Our venue support team are able to create and edit your venue’s account, create your venue’s menu and upload product images at your discretion for a seamless start. MyTab also provides in-house training for your staff to ensure complete confidence when using MyTab. Email us here and a representative will be in touch to assist you and answer any of your questions.

If you are a large venue, MyTab will exceed your expectations as we adapt and scale to the services your venue and your customers require. We are here to support you every step of the way!

September 20, 2022 — Eliza Greene